Appointment Policy

By booking an appointment you agree to our policy.

We are by-appointment only.

We require a 48 hr. cancelation notice or pay a fee of 50% of services missed

A credit card number is also required to hold appointment.

The card will only be charged in the event of a no-show or late cancellation of your appointment

 however a deposit is required for Microblading, Lash Sets, & Facial appointments.

Deposits

Microblading, Lash Sets, & Facial appointments

50% non-refundable deposit due at booking in order to secure your appointment.

No refunds will be given on any services performed.

No refunds on deposits due to cancellations or no-shows. No exceptions!

Late Arrivals

We understand that unforeseen circumstances may arise that could force you to  be late.

To avoid unfair delays to other clients, if you are more than 15 minutes late to your scheduled appointment, your procedure will need to be rescheduled and you will need to pay a  fee of 50% of services missed to reschedule your appointment.

No-Calls NO -Shows

If you “no-show” your appointment, you will lose your deposit, or pay the 50% cancellation fee, and you will not be able to book another appointment without payment in full.

 

Children and Pets

As per North Carolina Health Department rules, children are not allowed in the treatment area in our salon. Additionally for North Carolina, dogs except for service animals are also not allowed in the salon. If you show up with children or a pet, your appointment will be cancelled and you will be charged a cancellation fee of 50% of the service.